Employee Assistance Program

Employees can’t leave their personal issues at the door when they go to work, and sometimes these challenges spill into workplace performance and productivity concerns. We know you care about your employees and want to help them.

The ERC Employee Assistance Program partners with employers to provide employees and their families access to best-in-class mental health counseling and support services to help lift the mental health burdens that hold employees back from their full potential.

Ripple Effects of Mental Health

Good employee mental health creates positive ripples through families, communities,
and workplaces, including:

ERC Difference

Partnership

Trusted advisors and responsive service

 

  • Guidance for human resources and company leaders to manage employee issues, including challenging workplace crises
  • Leaders Hotline for advisory consults with counselors and Customer Care Team
  • Dedicated account manager who supports planning and promotion of the benefit

 

 

Because a trusted partner means peace of mind, knowing your employees are taken care of and you have a resource to rely on

Accessibility

Easy and quick access to quality care

 

  • Appointments with a licensed counselor normally offered within days of a first call
  • Real-time Customer Care Team with one number to call for seamless scheduling
  • Emphasis on in-person counseling with video and telephonic options available
  • 24/7 in-the-moment support line with a counselor available

 

Because breaking down the barriers to care means more employees get the help they need, when they need it

Resolution

Proven approaches for issue resolution

 

  • Skilled counselors trained in short-term EAP counseling
  • Eight-session model for real progress to be made
  • Proprietary nationwide network of counselors held to ERC’s high standards and case managed by ERC counselors

 

 

 

Because knowledgeable counselors with enough sessions are key to resolving issues and helping employee reach their full potential

It’s an Employee Assistance Program that
more employees access and benefit from using.

90%

ERC’s average issue resolution rate for our 8-session model

5:1

Estimated Return on Investment (ROI) per $1 invested in an EAP

2-3x

Higher EAP utilization rates than the national average

Get an EAP Proposal

 

Interested in learning more about how ERC’s Employee Assistance Program could improve workplace productivity and increase the ripples of good mental health at your organization?

Complete the contact form below, and Zach Brinkman, Director of Business Development at ERC, will reach out to you with more information.

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