Employee Assistance Program (EAP)

Employee Assistance Program

Employees can’t leave their personal issues at the door when they go to work, and sometimes these challenges spill into workplace performance and productivity concerns. We know you care about your employees and want to help them.

The ERC Employee Assistance Program partners with employers to provide employees and their families access to best-in-class mental health counseling and support services to help lift the mental health burdens that hold employees back from their full potential.

Ripple Effects of Mental Health

Good employee mental health creates positive ripples through families, communities,
and workplaces, including:

Increased employee engagement, productivity, and performance
Improved workplace culture
Increased employee attraction and retention
Reduced absenteeism and presenteeism
Reduced healthcare claim costs

ERC Difference

Partnership

Trusted advisors and responsive service

Guidance for human resources and company leaders to manage employee issues, including challenging workplace crises
Leaders Hotline for advisory consults with counselors and Customer Care Team
Dedicated account manager who supports planning and promotion of the benefit

Because a trusted partner means peace of mind, knowing your employees are taken care of and you have a resource to rely on

Accessibility

Easy and quick access to quality care

Appointments with a licensed counselor normally offered within days of a first call
Real-time Customer Care Team with one number to call for seamless scheduling
Emphasis on in-person counseling with video and telephonic options available
24/7 in-the-moment support line with a counselor available

Because breaking down the barriers to care means more employees get the help they need, when they need it

Resolution

Proven approaches for issue resolution

Skilled counselors trained in short-term EAP counseling
Eight-session model for real progress to be made
Proprietary nationwide network of counselors held to ERC’s high standards and case managed by ERC counselors

Because knowledgeable counselors with enough sessions are key to resolving issues and helping employee reach their full potential

It’s an Employee Assistance Program that
more employees access and benefit from using.

90%

ERC’s average issue resolution rate for our 8-session model

5:1

Estimated Return on Investment (ROI) per $1 invested in an EAP

2-3x

Higher EAP utilization rates than the national average

Get an EAP Proposal

Interested in learning more about how ERC’s Employee Assistance Program could improve workplace productivity and increase the ripples of good mental health at your organization?

Complete the contact form below, and Zach Brinkman, Director of Sales & Marketing at ERC, will reach out to you with more information.